Features — Genoti AI for Merchants

SaaS Foundation

Merchant OS — 11+ modules

The operational backbone of your business. Book, manage, market, and grow — all from one dashboard.

Intelligence Layer

AI Agents — 22+ working 24/7

AI employees that never sleep. Each agent handles a specific job — from answering calls to running campaigns to predicting demand.

Platform

Built for every local business

Whether you run a single salon or a chain of clinics, Genoti adapts to how you work.

📱
Mobile-first management
Run your entire business from your phone. The Genoti merchant app puts your dashboard, calendar, and team in your pocket.
iOS and Android apps
Real-time booking notifications
Staff schedule on the go
Instant revenue snapshots

💬
WhatsApp-first communication
Your customers live on WhatsApp. Genoti sends bookings, reminders, offers, and loyalty updates right where they are.
Automated booking confirmations
Reminder messages before appointments
Post-visit review requests
Marketing campaigns & deal alerts

🔒
Secure and compliant
Enterprise-grade security for businesses of all sizes. Your data and your customers' data stays safe.
SOC 2-compliant infrastructure
Data encrypted at rest and in transit
Role-based staff access controls
GDPR & DPDP Act ready

📍
Multi-location ready
Manage all your branches from one account. See consolidated reports, unified staff, and cross-location analytics.
Centralized multi-branch dashboard
Per-location staff & inventory
Cross-location booking transfers
Rollup analytics & reporting

⚡
No setup hassle
Go live in under 30 minutes. No IT team needed. Our onboarding team imports your data and gets you set up.
30-minute guided onboarding
Import existing customer data
Staff training resources included
Dedicated support during go-live

📊
Data you can actually use
Stop guessing. Every decision backed by real numbers — bookings, revenue, retention, staff productivity, and more.
Daily revenue & booking dashboards
Customer lifetime value tracking
Peak vs. off-peak analysis
Staff performance reports

Integrations

Works with the tools you already use

Genoti connects with the platforms your customers, team, and business already rely on.

💬

WhatsApp Business

Bookings, reminders & campaigns

🗺️

Google Business

Reviews, maps & local SEO

📸

Instagram

AI social content & scheduling

📘

Facebook

Ads, pages & lead management

🌟

Zomato & Swiggy

Review monitoring & responses

💳

Razorpay / Cashfree

Online payments & billing

📧

Email

Transactional & marketing emails

📱

SMS / DLT

Reminders & OTP verification

Everything to run your business.
Nothing you don't need.

Start with all features.
Upgrade as you grow.

Everything to run your business.Nothing you don't need.

Start with all features.Upgrade as you grow.

Everything to run your business.
Nothing you don't need.

Start with all features.
Upgrade as you grow.