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Merchant OS · Platform

Built for every local business.

A single salon or a chain of clinics. On your phone or the front desk. One location or fifty. The platform under Merchant OS flexes to how you actually work, and keeps your data safe while it does.

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Mobile-first Secure & compliant Multi-location ready
Why the platform matters

Your business is not a desktop, single-location template

You run from the floor, not a back office. You might have one branch today and three next year. Your data belongs to you and your customers. The platform is built for that reality, so the software bends to your business rather than the other way round.

Six platform strengths

What "built for local" actually means

Mobile-first management

Run your entire business from your phone. Your dashboard, calendar, and team in your pocket.

  • iOS and Android apps
  • Real-time booking notifications
  • Staff schedule on the go
  • Instant revenue snapshots

WhatsApp-first communication

Your customers live on WhatsApp, so Genoti reaches them right where they are.

  • Automated booking confirmations
  • Reminders before appointments
  • Post-visit review requests
  • Campaigns and deal alerts

Secure and compliant

Enterprise-grade security for businesses of any size. Your data and your customers' data stays safe.

  • SOC 2-compliant infrastructure
  • Encrypted at rest and in transit
  • Role-based staff access controls
  • GDPR and DPDP Act ready

Multi-location ready

Manage all your branches from one account, with a clear view across every location.

  • Centralized multi-branch dashboard
  • Per-location staff and inventory
  • Cross-location booking transfers
  • Rollup analytics and reporting

No setup hassle

Go live in under 30 minutes. No IT team needed. The onboarding team gets you set up.

  • 30-minute guided onboarding
  • Import existing customer data
  • Staff training resources included
  • Dedicated support during go-live

Data you can actually use

Stop guessing. Every decision backed by real numbers, not hunches.

  • Daily revenue and booking dashboards
  • Customer lifetime value tracking
  • Peak vs off-peak analysis
  • Staff performance reports
What makes it different

Enterprise capability, local-business simplicity

Phone-shaped, not desk-shaped. The full business runs from the same app you already carry.
One branch or fifty, same account. Add locations without migrating or rebuilding.
Serious security, no IT team. SOC 2 and DPDP-ready protection with a 30-minute setup.
Explore the rest of Merchant OS

Platform is one of three parts

SaaS

The 11+ modules that run your day to day, from bookings to reporting.

Learn more →

Integration

Connects to WhatsApp, Google, payments, and the tools you already use.

Learn more →

A platform that works the way you do.

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