Merchant OS

Everything to run your business. One dashboard.

Merchant OS is the operating system for your local business. Book, manage, market, and grow from a single place, built to work the way you already do and to connect the tools you already use.

11+
SaaS modules
6
platform strengths
8
integrations
30 min
to go live
SaaS

The operational backbone of your business

Eleven and more modules that handle the day to day, from the first booking to the closing report, all in one dashboard so nothing lives in a separate app or a paper diary.

See the full SaaS page →

Bookings & appointments

Manage every appointment and resource from one calendar.

Online booking page

A public page where customers book you directly, any time.

Catalogue & menu

Set up your services or menu, prices, and durations.

Staff & scheduling

Rosters, shifts, and who is available when.

Commission & attendance

Track staff commissions and clock-ins automatically.

Inventory

Know your stock levels and get low-stock alerts.

Vendor & supplier

Manage suppliers, purchase orders, and restocking.

Memberships & packages

Sell prepaid packages and recurring memberships.

Loyalty, gift cards & referrals

Reward regulars and turn them into referrers.

Customer CRM & history

Every customer's visits, spend, and preferences.

Analytics dashboard

Revenue, bookings, and retention in real numbers.

Off-peak & last-minute deals

Fill quiet hours by posting deals to the marketplace.

Platform

Built for every local business

Whether you run a single salon or a chain of clinics, the platform adapts to how you work, on any device, in any number of locations.

See the full Platform page →

Mobile-first management

  • iOS and Android apps
  • Real-time booking notifications
  • Staff schedule on the go
  • Instant revenue snapshots

WhatsApp-first communication

  • Automated booking confirmations
  • Reminders before appointments
  • Post-visit review requests
  • Campaigns and deal alerts

Secure and compliant

  • SOC 2-compliant infrastructure
  • Encrypted at rest and in transit
  • Role-based staff access
  • GDPR and DPDP Act ready

Multi-location ready

  • Centralized multi-branch dashboard
  • Per-location staff and inventory
  • Cross-location booking transfers
  • Rollup analytics and reporting

No setup hassle

  • 30-minute guided onboarding
  • Import existing customer data
  • Staff training resources included
  • Dedicated support during go-live

Data you can actually use

  • Daily revenue and booking dashboards
  • Customer lifetime value tracking
  • Peak vs off-peak analysis
  • Staff performance reports
Integration

Works with the tools you already use

Merchant OS connects to the platforms your customers, your team, and your business already rely on, so you are not asked to abandon what works.

See the full Integration page →

WhatsApp Business

Bookings, reminders and campaigns.

Google Business

Reviews, maps and local SEO.

Instagram

AI social content and scheduling.

Facebook

Ads, pages and lead management.

Zomato & Swiggy

Review monitoring and responses.

Razorpay / Cashfree

Online payments and billing.

Email

Transactional and marketing emails.

SMS / DLT

Reminders and OTP verification.

The AI agents run on top of all this

Merchant OS is the backbone. Your three AI agents, Get Found, Get Booked, and Get Them Back, act on it around the clock, turning the data and the modules into demand, bookings, and loyal regulars.

Meet the AI agents

Start with everything. Upgrade as you grow.

Every plan comes with a 14-day free trial. No credit card required.

Get started free